ORDER PROCESSING: Please allow up to 5 days to process your order. Expect an email to let you know your order is on the way!
STORE PICKUP:
Location: 1200 Clinton St., Suite 17, Nashville, TN 37203
Orders can be picked up, from 10am-4pm Tuesday-Saturday. An email will be sent when your order is ready for pickup.
SHIPPING:
USA: Flat rate shipping fee of $5 (free with purchases over $100).
Priority shipping fee of $8.45.
CANADA: Flat rate shipping fee of $17.
Priority shipping fee of $32.20.
Please ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide.
If you need any assistance with your order, please contact us immediately at paige@paigebarbee.com. We will not be able to make changes to your order after it has shipped.
INTERNATIONAL SHIPPING: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Paige Barbee Jewelry is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS, AND EXCHANGES: We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at paige@paigebarbee.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at paige@paigebarbee.com
